don't see why I had to download this app to submit tax info that you already have
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don't see why I had to download this app to submit tax info that you already have
Quick and easy to use
took multiple attempts and wasted a good 10 minutes. that's about right for the UK government.
Instructions are confusing. Needed several attempts to make it work. Wouldn't have been necessary if you hadn't cancelled my original account.
didn't work 1st time around.
very bad experience just to get into my database
too old for this stress 😩
absolute piss take just like the government
Very easy to understand and use.
great app
From 235 saved reviews since 2 Dec 2022, all countries.
Share of the 132 negative reviews that mention it
“An hour later still stuck on the page showing could take a minute.”
“Just let people log in with their details and not jump through hoops.”
“It seems impossible to get the licence photo lined up perfectly straight, which warps the image - and they're not exactly clear photos to begin with - then y…”
“What a crock of rubbish, open the app, goes to a browser with a button, goes back to the app, tells me to reopen the browser and click a link that doesn't ex…”
“This then leads you to be rejected and point you to the post office where it charges you more money!!!!!”
“the combination of online and app were a nightmare.”
Share of the 85 positive reviews that mention it
“The app was quick and easy to use for a DBS application which successfully went through to payment, etc.”
“Love it.”
“But if you follow the very clear instructions, it's easier than you might think!”
A drop after an update usually means the update broke something.