Great software for your protection
Developer reply
Great software for your protection
Developer reply
Hi Russell, Thank you for your feedback. We value your comments as they help us improve our services and customer experience. If you need any assistance, please contact us using the following link: https://help.totalav.com/en/google. Our team will be happy to help. Kind regards, TotalAV Customer Experience Team
still get ads
Developer reply
Hi, Thank you for taking the time to share your review with us. We apologise for any technical issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalav.com/en/google so we can reach out to you directly. Kind regards, TotalAV Customer Experience Team
I have been trying for a year to officially cancel. No response after repeated messages. There is no customer service that I can find, no phone either, and monthly charges continue. I will not call this scam but they sure are difficult and unresponsive.
Developer reply
Hi Margaret, Thank you for sharing your review. We’re sorry to hear you wish to cancel your subscription. To proceed, please use the following link: https://help.totalav.com/en/google. A member of our support team will be in touch to assist you further. Kind regards, TotalAV Customer Experience Team
Good
Developer reply
Hi Christine, Thank you for taking the time to provide us with your review. If you ever require assistance, please do not hesitate to contact us by following the link provided:https://help.totalav.com/en/google. Someone from our team will be happy to assist you further. Kind regards, TotalAV Customer Experience Team
looks good, hope it works
Developer reply
Hi Marie, Thank you for taking the time to provide us with your review. If you ever require assistance, please do not hesitate to contact us by following the link provided:https://help.totalav.com/en/google. Someone from our team will be happy to assist you further. Kind regards, TotalAV Customer Experience Team
happy
Developer reply
Hi Justine, Thank you for your feedback. We value your comments as they help us improve our services and customer experience. If you need any assistance, please contact us using the following link: https://help.totalav.com/en/google. Our team will be happy to help. Kind regards, TotalAV Customer Experience Team
so so this is my 3 rd time still got virus.
Developer reply
Hi Paul, Thank you for taking the time to share your review with us. We’re sorry to hear about any issues you’ve experienced with TotalAV. To ensure we can assist you further, please contact us using the following link: https://help.totalav.com/en/google so we can address your concerns directly. Kind regards, TotalAV Customer Experience Team
bored and was no fun
Developer reply
Hi Ron, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totalav.com/en/google. Warm regards, TotalAV, Customer Experience Team
so easy to use 😀
Developer reply
Hi Te, Thank you for your feedback. We value your comments as they help us improve our services and customer experience. If you need any assistance, please contact us using the following link: https://help.totalav.com/en/google. Our team will be happy to help. Kind regards, TotalAV Customer Experience Team
Scam app
Developer reply
Hi Margaret, We are sorry to hear about your concerns. TotalAV is a trusted security provider used by millions of customers worldwide. We would welcome the opportunity to assist and address your concerns. Please contact us via: https://help.totalav.com/en/google. Kind regards, TotalAV Team
From 679 saved reviews since 19 Feb 2019, all countries.
Share of the 324 negative reviews that mention it
“After 6 attempts, over several weeks time, I still have not gotten a confirmation to delete this app and to cancel future subscription charges.”
“Checked my account saw fees.”
“I'm deeply disappointed in the advertisement for the"$2" deal they offered to get this app.”
“You're stuck.”
“My Android phone is infected with a virus that causes endless pop-up Ads to display and take over my phone until I can find a way to close them, sometimes ea…”
“I had a difficult time even finding the cancel button, and then I went through 2 chats to make my cancel request.”
Share of the 306 positive reviews that mention it
“I also researched Total AV online, thoroughly, before I purchased it and found that it had everything I needed, had been streamlined to make downloading and …”
“I think totalAV is awesome.”
“Love it!”
“the only problem is when I play games it needs to have you watch ads for free coins or other stuff.”
A drop after an update usually means the update broke something.