★★★★★Cody Williamsv26.18.07 Nov 2026
doesn't work. don't put your money in there. just a warning but do what you want.
Developer reply
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CompareOpen in Google Playdoesn't work. don't put your money in there. just a warning but do what you want.
Developer reply
Hi Cody, We're sorry to see this and would like to connect with you. If you ran into an issue verifying your account, please email us directly at safety@step.com so our dedicated support team can help you with this! We look forward to hearing from you 💙💗💛
cool game not alot of ads.
Developer reply
Hi there, Thanks so much for the feedback on our Earn feature! We appreciate you being a part of Step 💙💗💛
great experience
Developer reply
Hi there! We love to see you had a great experience with us! Thanks for being a part of Step 💙💗💛
Taking contacts and data before shifting the goalposts is unacceptable. Deleted and staying away. Total bait-and-switch. Avoid this app. Setup seemed normal until they had access to my contacts and device data. Then, my approval was revoked the moment I tried to fund the account. My bank confirmed they approved the deposit, but Step reversed it immediately. Suddenly my approval was "no longer valid" unless I sent intrusive data: a selfie, card photos, and both sides of my driver's license.
Developer reply
Hi Andy! It sounds like your account has been limited as part of our safety review. Any funds remaining in your Step account have been returned to their original accounts via bank transfer. Please be sure to check your email for a message from our Step Safety Team, and forward any questions to safety@step.com for review.
The customer services is not that good they don't have any respect for the working class I asked a question they never answered my question!!!
Developer reply
Hi Sherille, We're so sorry to see this and definitely want to help you! It sounds like your account may have been limited as part of our safety review. Your account security is our highest priority! Please be sure to check your email on file with us and email us at safety@step.com 💙💗💛
This has been a very good company to deal with. A great way for a teen to learn to handle money and develop a credit rating, with just the right amount of adult/parent interaction. Neither too much control, nor too little. Seriously considering using this company for the entire family's credit card business.
Developer reply
Hi Anna, Thanks so much for the kind words! We're so glad to see your teen has been improving their understanding of personal finance with us and building credit! We'll be sure to share your feedback with our team. We appreciate you being a part of Step! 💙💗💛
Step is actually great. but I wish I could hook up square to get the direct deposit like I do with my other bank. way more money runs through my square account.
Developer reply
Hi Brandon, Thanks for the kind words! While we do offer the ability to set up direct deposit, if you are referring to something more specific, please feel free to send us a message via chat or email us at hello@step.com so we can assist you directly. We appreciate you being a part of Step! 💙💗💛
I want to lick my baby golf balls on as m tushy and get
terrible app with terrible customer service.you can use it for months and then all of a sudden be denied after they take their money back despite no changes in income.
Developer reply
Hi Cody, We're so sorry to hear about this and would like to connect with you regarding EarlyPay eligibility. It sounds like you were in touch with us earlier - For more information, please reach out to our support team by sending us a chat in the app or emailing us at hello@step.com 💙💗💛
A small contributor. Too 🐌 to level up with.
Developer reply
Hi Daniel, Thanks for the review! We appreciate you being a part of Step. If you need any assistance, please feel free to send us a chat in the app or email us at hello@step.com - We're here to help! 💙💗💛
From 289 saved reviews since 19 Oct 2020, all countries.
Share of the 133 negative reviews that mention it
“I have dealt with this app for a little while because my daughter wanted to use this, but I have noticed that without you even making a purchase that APPLE c…”
“App won't recognize my DL during account setup, and after repeated attempts, still nothing!”
“The app does its job, but occasionally crashes my phone, bank transfers are extremely slow (5 days and counting for one transfer right now) and their custome…”
“Id say at least 25 percent of the time when i insert, swipe, or tap, theres declination regardless my balance or the item cost.”
“Oddly difficult.”
“I understand now that it is an account that doesn't technically have my name on it, but it's how I get paid so not much else I could do about it without invo…”
Share of the 135 positive reviews that mention it
“I love this app managed card, it's simplistic, customizable, and just really easy to use.”
“It's so simple transferring money, adding money, paying friends ect..”
“There is a free version, too, but it does not include cashback.”
“Also, I wish there was interest earned on your saving part, honestly since you have a bigger teen appealed app I don't think we would care about the interest…”
A drop after an update usually means the update broke something.