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The problem with Plex is that it is just unreliable on the client side. You always have to restart the app. Sometimes on the server too.
2 people found this helpful
Developer reply
We're sorry to hear about your experience. If you'd like to share more details with us, you can do so here - https://forums.plex.tv/
hate the new ui
Developer reply
Thanks for letting us know what you think of the new release! We welcome any further feedback or details you can offer to help us improve the experience. Visit https://forums.plex.tv/ to share more details with us.
New app is horrid and slow. DO NOT UPDATE.
Developer reply
Thank you for sharing your thoughts on the new release! We value your feedback and would appreciate any further details that could help us improve it. Head over to https://forums.plex.tv/ to share more details with us.
update broke my Logitech keyboard control that worked for years. Feels like max enshitification.
Developer reply
We appreciate your feedback about the new release! Any additional thoughts or details you can share will help us make it better. Please join us at https://forums.plex.tv/ to share more details with us.
Very beautiful mobile app with a well thought ux design! The TV app had a very slow and annoying play/pause, where you need to tap a button 3 times just to un-pause a video.. With the latest update the app became even slower and the most used functionality (play/pause) is now even worse, to the point it doesn't even work many times! 🤷
Developer reply
Thank you for sharing your thoughts on the new release! We value your feedback and would appreciate any further details that could help us improve it. Head over to https://forums.plex.tv/ to share more details with us.
New UI is just awfull to use. Not intuitive and different than before. Did they even test it with remote without dedicated media buttons?
Developer reply
We appreciate your feedback about the new release! Any additional thoughts or details you can share will help us make it better. Please join us at https://forums.plex.tv/ to share more details with us.
love hit!
Developer reply
Thank you very much for your 5-star review!!!
best things ever watch buddy
Developer reply
Thank you very much for your 5-star review!!!
This has been a 5 star review. Now this app has become unusable, the recent update is completely useless.
Developer reply
Thanks for your feedback on the new release! We appreciate any additional feedback or details you can provide to help us make it better. Please visit https://forums.plex.tv/ to share more details with us.
Horrible UI update October 2026 :-(
1 people found this helpful
Developer reply
Thanks for your feedback on the new release! We appreciate any additional feedback or details you can provide to help us make it better. Please visit https://forums.plex.tv/ to share more details with us.
From 319 saved reviews since 12 Oct 2018, all countries.
Share of the 247 negative reviews that mention it
“INCREDIBLY slow, can't play anything without constant stuttering and freezing, features removed.”
“At the very least, Plex Pass users should be able to disable the Live TV, On Demand, and Discover buttons on the navigation bar.”
“I paid for Plex Pass and downloaded this app specifically so I could download videos to my phone for offline viewing.”
“INCREDIBLY slow, can't play anything without constant stuttering and freezing, features removed.”
“New update makes shows and movies take much longer to load and buffer.”
“I downloaded this app to watch Mark of Zorro (1940, Mamoulian), and the movie was listed with all the correct info, and the correct cover, but after waiting …”
Share of the 44 positive reviews that mention it
“Also, music playback sometimes stops in the middle of an album.”
“It's completely free with ads.”
“I wish they'd put the effort into making the podcatching function useful (as in, like Podcast Addict or BeyondPod), but it remains excellent at cataloging an…”
A drop after an update usually means the update broke something.