This app never allows you to submit your hours, its a constant fight for hundreds of users where i work to get them to submit.
This app never allows you to submit your hours, its a constant fight for hundreds of users where i work to get them to submit.
Developer reply
Hi Justin, we'd be happy to take a look into this for you, please contact us at +18552317878 so our team can assist you.
resets and just logs you out . sometimes I hit clock in and it's so close to the phone back button just doesn't log in. if you forget to clock in then the whole week you have to add your owne hours cause it doesn't clock it right if they ha e to input it. it has good and bad things about it
the worst app for doing time. sometimes my time never sends, it seems to prefer apple phones, from what my coworkers say
Developer reply
Hi Josh, Could you please contact us via +18552317878? We'd love to hear more about this issue in order to assist you.
you spend way too much time fighting with the app to upload your hours to their servers. I have had to uninstall and reinstall the app 3 times just to get my hours to submit! Also I have dealt with their help line several times and the issues don't stop so they are not very effective
Developer reply
Hi Brian, so sorry you are having issues. We looked into your issue you are having and are currently working on a fix for it. Our support team will let you know as soon as the fix is released!
helpful
after the recent update, I have not been able to get the app to open.
garbage app. never updates hrs sent to my boss.
this app sucks. it takes maybe a couple days to upsides my hours. sometimes it does not upload at all. I wish it company would go a different route. I would never use this app if it weren't for my current employer.
2 people found this helpful
Developer reply
Hi Jason, sorry to hear about your experience. Could you call us at +18552317878 with more details of your issue? We'd love to help you troubleshoot, or find out how we can improve your experience.
it sux, even when you clock out it will calculate overnight when you clock in the next day
Developer reply
Hi Shelly. The time clock is designed to continue tracking hours until you manually clock out. You can stop the timer by tapping the Clock Out button. If you forgot to clock out, you can also edit your timeline events to reflect the correct time. If you need additional assistance, please contact our support team at +18552317878.
to many problems to list but im required to have it on my phone for work. seems like the app works fine for iPhone users but for android or Samsung its just nothing but a headache.
3 people found this helpful
Developer reply
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you! Have you contacted our Support line? Contact us at 855-231-7878 and share as much information as you can. We will definitely investigate your case. Thank you for posting!
From 27 saved reviews since 23 Oct 2020, all countries.
Share of the 20 negative reviews that mention it
“you spend way too much time fighting with the app to upload your hours to their servers.”
“Just a poor app since the last update.”
Share of the 5 positive reviews that mention it
“Love it 😀”