this was a game changer for our family
this was a game changer for our family
Developer reply
Thank you so much! Hearing that PointUp has made a real difference for your family is the best thing we could read. We hope the quests keep getting done and the rewards keep coming. If there is ever anything we can improve, we would love to hear from you at support@point-up.co.uk.
Wonderful! This app is great for those of us who have an entire family full of ADHD people. Once I set everything up, I can metally relax and just let the app do its thing. There have been a few minor glitches along the way but I cannot express how quickly the support team gets back to me. Totally worth all the time and effort I spent setting everything up. This really helps keep us all accountable and I dont have to try and remember who has what chore on what day. Keep up the good work guys!
1 people found this helpful
Developer reply
Love hearing this! Letting the app do the remembering for a busy ADHD household is what PointUp is for. Recent updates have fixed a lot of small glitches, and if you spot any more, just email support@point-up.co.uk like before. Enjoy the calmer chore days!
My 49 streak suddenly disappeared when It was still 10pm. I also had an auto streak freeze. This app is so bad
1 people found this helpful
Developer reply
So sorry about your 49 day streak. That was a bug on our end. We've put it back to 50, and you should see it next time you open the app. We're also testing a fix right now so this can't happen to anyone else. Thanks for letting us know, and sorry again. PointUp Team
Works well and kids enjoy it but wont work with biometrics. I have to keep reinstalling to get working again.
1 people found this helpful
Developer reply
Hi Stephanie, glad the kids enjoy it! On Android, app updates can invalidate the stored biometric key - that is why reinstalling fixes it temporarily. Try: Settings > Apps > PointUp > Storage > Clear Cache, then re-enrol biometrics in app Settings. That should stick without reinstalling. Email support@point-up.co.uk if it keeps happening!
can't even log in. useless app
1 people found this helpful
Developer reply
Good news - the login issue affecting some devices has been fixed in v3.11.1, now live on the Play Store. Please update and it should work straight away. If you still hit any trouble, drop us a line at support@point-up.co.uk and we will get you sorted!
2nd time reviewing this app. This time around I gave it 3 stars. Up 1 from the first time. My kid loves the idea of this app and so do I. Day 2 and it has helped him complete things on his own and reduced the amount of time I have to stand over him to get his responsibilities doneIt still has something that need to be fixed/smoothed out as far as usage. But the developer answered in a reasonable amount of time and gave us a workaround until the app is actually updated. Still using it for now.
2 people found this helpful
Developer reply
Thanks for giving PointUp a second go, and glad it's helping your son get things done on his own. A lot has been smoothed out since 3.10, from more reliable quest tracking to adding kids without an email. Update to the latest version, and if anything still feels clunky, email support@point-up.co.uk and we'll take a look.
I absolutely love the app, even got the paid version. This app hits literally every checkbox. Just as a heads up, If you run into syncing or log in issues, a quick uninstall and reinstall fixes it right up 😁. When I tell you that it has been a struggle through 5 kids EVERY SINGLE DAY for chores... I'm literally watching my kids jump at getting chores done (and doing them CORRECTLY) to earn the gold for the rewards we set up together. I am SO grateful for this app ❤️❤️❤️
6 people found this helpful
Developer reply
Thank you so much Daisy! 5 kids and they're jumping at chores, that's incredible to hear and exactly why we built PointUp. We're a small family team and reviews like yours mean the world. Enjoy! ❤️
it doesnt let my son click on the rewards! something he has to click is out of screen. updated: Thank you for going to fix it :)
2 people found this helpful
Developer reply
Hi Alana, thanks for the feedback! Sorry your son is having trouble with rewards. It sounds like a display issue on the S25 Edge's unique screen size, we're looking into a fix now. Please email us at support@point-up.co.uk so we can get this sorted for you. Thank you for your patience!
Finally an app that keeps me consistent Been using PointUp for a bit now and my daily habits have completely transformed. The streak tracking is motivating without being annoying. Love how simple the interface is - no clutter, just what I need to see. The notifications remind me at the right times without being pushy. Already recommended it to two friends who are also trying to build better routines.
4 people found this helpful
Developer reply
Thank you for sharing your experience! We put a lot of care into making streaks feel encouraging rather than stressful—getting kids excited about helping with chores, it should feel rewarding, not like pressure. A big thank you for recommending us to your friends. That support means everything to a small team like ours ❤️
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