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Do not use this service provider. They will diagnose and then leave you out to dry. Psychiatrist treats you like you don't matter and speaks in circles. Do not recommend
therapists constantly leave abruptly
They like to not keep their appointments. then ask you to reschedule and your choices are for the same time same day then you try to change and oh nooooo someone just took that spot it's ridiculously exhausting and very unhelpful to anyone that actually needs help
This is the best place I have ever used. The therapist are well educated and trained to help guide you through. They have not only been a big part of making me a stronger more balanced person, they saved my life, LITERALLY wish there were more stars to give.....
cant get anyone to help me. disability needs records from them and they will not respond to disability. i had to leave them and find another dr and basically start over due to them not responding back to disability
bad repeatedly asked for an out of pocket cost and received automated non answers
says they take my insurance, but dont take it
the Dr was great. the problem is they got my insurance information then three months later said they don't take my insurance this is after prescribing medication and making plans for the medication which can't just be stopped. why approve me for three months and then deny my insurance. this is very unprofessional and detrimental to my mental and physical health. I would not recommend this place
Unprofessional service, and you're expected to not care how much you're being charged for zero help.
I love my therapist, we get along so great. We clicked the very first time that we met. Everything has worked out between me and the customer service problems. Bright side health is one of the best online. Therapy programs i've ever been to.
From 191 saved reviews since 23 Jul 2023, all countries.
Share of the 126 negative reviews that mention it
“What a waste of money!”
“the drop down menus in accounts don't work, and now that I've enabled biometrics login, it won't let me log in even with the password.”
“I think the app runs into a lot of crashes.”
“Also, while I'm trying to cancel my membership, they make it nearly impossible, and I keep getting a code error that takes me back to the account setting.”
“I was kicked off of the service with no advance notice which left me stranded, anxiously searching for immediate services that were 'in network'.”
“IIt'been 2 weeks of me attempting to get in touch with ANYONE.”
Share of the 48 positive reviews that mention it
“Making appointments is simple.”
“my therapy counselor was excellent I will enjoy working with her”
A drop after an update usually means the update broke something.