I have had so much problems with this and its court ordered I would not recommend this appclose
I have had so much problems with this and its court ordered I would not recommend this appclose
Developer reply
AppClose The world’s most used and most downloaded co-parenting app since 2018. One plan, everything included, with no add-ons or hidden fees. With over 3.1 million downloads, AppClose serves hundreds of thousands of co-parents monthly. We’d welcome the opportunity to understand the specific issues you’ve experienced. Please contact our support.
good
Developer reply
Thank you very much!
poor customer service my coparent did not install the app and I waited for her to comply beyond the refund window and appclose would not allow for a refund even though I did not use the app at all. I paid for a year and got nothing out of it and no refund. do not recommend
Developer reply
We understand your frustration and appreciate you sharing your experience. AppClose provides co-parenting tools, while each parent’s participation is their own decision. Our subscription terms and refund policy are clearly outlined before purchase to ensure transparency and fairness for all users.
This app sucks if I could give it 0 stars I would. And the fact you have to pay for it is ridiculous. (for no better than it is). This app is definitely not fast and responsive. Once a month, when it's time for auto pay, it becomes very slow and always has a notification that I can't see for a week.
Developer reply
AppClose serves hundreds of thousands of co-parents monthly, supporting millions of secure interactions. Our all-inclusive subscription provides every feature with no add-ons or hidden fees. Slow performance and notification issues are not typical and are not tied to billing cycles. Please contact support@appclose.com so we can investigate.
Great App
Developer reply
Thank you very much!
it doesn't work half the time and is frustrating
1 people found this helpful
Developer reply
AppClose is the world’s most used and most downloaded co-parenting app since 2018. Hundreds of thousands of co-parents use our platform monthly, supporting millions of secure interactions. While individual experiences may vary, this review doesn’t identify a specific issue we can investigate. Please contact support@appclose.com
I habe my son this week and need appclose to communicate with my ex wife, paid for the subscription but its saying I didnt but when I try to pay it it says I already have a subscription but I cant see what she said!
When making my account there was an option to not allow third parties to use or sell your information. Which i did not want them to be able to do. I then closed the app. to do some research on the apps validity, and when I returned my profile was completed. Leaving me no way of knowing which answer it selected for me. Personally, I believe that no one should be able to sell information about another party in the first place. Especially an app. designed for people in this situation.
3 people found this helpful
Developer reply
AppClose takes privacy and security seriously. We do not sell users’ personal information to third parties. Your privacy choices matter, and completing account registration does not change that commitment. If you have questions about your privacy settings or account registration, please contact support@appclose.com so we can assist.
updated monthly subscription today , paid for it and money was taken but now saying pending? Appclose app wont refresh and allow use you click on update subription again then says error your already subscribed for October 2026. I have raised a complaint . Its been 8 hrs now. Still not fixed. Really bad support with this app. Mean time have messages i cant view regarding my kids. Great App!🙄
1 people found this helpful
garbage UI wasn't ever thought out - schedule constructor is a pain and counterintuitive. Basically doesn't work, if it goes through at all - can't make the week start on Monday - can't import shared calendars - that someone would pay for this is a joke, but alas, most of us don't get a choice - no customization for the home page - no customization for the calendar presentation - things like check-ins buttons should be immediately available - you can probably vibe code something better
1 people found this helpful
From 211 saved reviews since 18 Oct 2018, all countries.
Share of the 152 negative reviews that mention it
“Especially since I only recently started needing a co-parenting app for a difficult situation, and now I will have to pay money because of a situation out of…”
“And the payment option on this app doesn't work, I requested help on this issue a long time ago and it was never resolved.”
“Especially since I only recently started needing a co-parenting app for a difficult situation, and now I will have to pay money because of a situation out of…”
“This app started out great, then all of a sudden, I couldn't log in.”
“Especially since I only recently started needing a co-parenting app for a difficult situation, and now I will have to pay money because of a situation out of…”
“Sometimes it won't let me add events to the calendar and just gives me a loading symbol.”
Share of the 38 positive reviews that mention it
“I love this app.”
“Great for a free app, especially function to print off messages and fact that conversations can't be deleted.”
A drop after an update usually means the update broke something.