★★★★★Boyd Poolev2026.3231 Oct 2026
like to be able to plan my own trip
CompareOpen in Google PlaySimilar apps
Compare all
CompareOpen in Google Playlike to be able to plan my own trip
ease of Use
can't figure out how to update
Great service, profesional , caring staff. The special services rep lady at the counter in Phoenix this morning was patient and cordial.
it is awesomely amazingly great
I've always had very positive trips on American Airlines
easy-to-use
not seeing the correct 1st flight leg! didnt see a full recap on the phone app pre booking. Ican see it now on email and its the wrong time!
I like the app so far, but I hate the fact that you charge a second time for picking a seat with everyone knows that the whole point of purchasing a plane ticket is that you need to sit down in a seat! it's the most obnoxious thing I've ever seen that you have to create an issue because people want to sit at a window or an aisle and then they have to pay for more than what they can afford just to do what they love for a very long flight. You 100% should stop the inequality Factor!
Amazing,just wish that british airways wasn't your partner as they are the exact opposite of you in a bad way
From 535 saved reviews since 3 Oct 2018, all countries.
Share of the 136 negative reviews that mention it
“Because my father and I share a first name it is impossible to check either of us in without calling AA and setting up an AA rewards account.”
“It is also incredibly slow and often freezes completely and has to be restarted.”
“It is also incredibly slow and often freezes completely and has to be restarted.”
“Finally checked in online.”
“The UI for this app is difficult to navigate.”
“The UI for this app is difficult to navigate.”
Share of the 366 positive reviews that mention it
“was very easy to use.”
“Have been enjoying the live updates, digital boarding pass, and in-flight entertainment.”
“The American app has intelligent design collecting appropriate information step by step.”
“I love that I can earn free flights by using my AA credit card for all purchases!”
“outstanding Airline, travel in comfort and relax in safety.”
A drop after an update usually means the update broke something.
“Then they said they would think about it and let me know..”