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This update introduces support for Kerberos Authentication, Logging support, alongside vital security improvements and bug fixes for a smoother experience
The official mobile app for CA Service Point.
The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 and 17.3 release of CA Service Management. With CA Service Point mobile app, you can: . Use natural language to report an issue, anywhere anytime . Receive context-based suggestions . Manage tickets, including adding comments and modifying and closing tickets . Track ongoing activity . View, download and add attachments . Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service. . Call your Service Desk with a single click via the auto dialer
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Google Play only. Downloads from daily Top free ranks (or the store's install count); in-app revenue from Top grossing ranks, calibrated on AppTweak's US estimates, or else from downloads; ads from public ad benchmarks. Not reported figures.