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Cake Store Network
Tufan Branch is the official staff app for Tufan Courier branch operations. Designed for branch admins and delivery staff to manage day-to-day courier work efficiently. KEY FEATURES 📦 Order Management • Create and collect courier orders at the counter • Auto-calculated pricing with multiple service combinations • Print bills and shipment stickers via Bluetooth thermal printer 🚚 Shipment Journey • Track every parcel leg-by-leg: pickup, transit, and delivery • Assign pickup riders, transit riders, and transport • Dispatch and receive parcels at each branch and hub • Step-by-step workflow with sequential confirmations 👥 Riders & Operations • Add and manage branch riders • Assign deliveries and track rider status • Manage COD collections and invoices • Handle customer complaints and view reports 💬 Customer Support Chat • Real-time chat with customers • Send and receive text, photos, and audio • Branch-specific conversation management 🔔 Notifications • Instant alerts for new orders and status updates • Action-required dashboard to never miss a task This app is intended for authorized Tufan Courier branch staff and managers only. A valid staff account is required to log in. Contact your administrator if you need access